Download the detail on our Terms and Conditions
Includes details of our Cancellation Terms and Flexible Reservation Policy on direct bookings.
Also FAQs on your booking and Covid 19 – the small print.
Download the detail on our Terms and Conditions
Includes details of our Cancellation Terms and Flexible Reservation Policy on direct bookings.
Also FAQs on your booking and Covid 19 – the small print.
We wrote this Covid-19 blog back in April when we introduced Flexible Reservations for Summer 2020. Our aim was to boost confidence by giving more flexible cancellation terms on direct bookings in uncertain times. Well – it’s now June and we’re looking forward to re-opening on July 22.
We’ve reduced room availability and built in a 24 hour gap between guests so you really need to think about booking soon to make sure we have availability. Rest assured the safety of our guests and staff remains paramount. We’re doing our Risk Assessment, developing robust hygiene protocols, reviewing our services and facilities and revising some procedures. We’ll shortly be releasing this information and all guests will receive a copy before their arrival.
21 April 2020 – the original Covid-19 blog:
“If you’re dreaming of visiting Cornwall, missing Looe or just keen to plan a holiday to have something to look forward to when restrictions are lifted, we’d love to hear from you!
At some point, people will be able to take a holiday. We encourage you to book direct. This way, we can keep control and exercise a superior level of service, taking into consideration the individual needs of our guests. You’ll get a lower rate and more flexible cancellation terms.
Call Gill on 01503 263956 or make a direct booking via our website.
Now for the Covid-19 update:
Firstly, we’ve introduced a new flexible reservation policy so that you can book with confidence. On all direct bookings, we agree to transfer your deposit to alternative dates without penalty, if you need to postpone your stay due to Covid-19. All we ask is that you let us know 8 or more days before the original arrival date. All other standard Terms and Conditions apply.
We have an excellent record for cleanliness at Polraen Country House. Our standard of housekeeping is reflected in our high tripadvisor ratings. Rest assured, we commit to following any additional measures that may be introduced as ‘best practice’ following the pandemic. From now on, hand sanitiser will be in every room and common area as standard. Read our Reviews.
With spacious common areas including a guest lounge, large conservatory and extensive gardens, it will be easy to maintain social distancing, Tables at breakfast will be minimum 2 metres apart. We can also offer a self-isolating ‘private’ breakfast in another room or on the patio on a booked basis. If you consider yourself vulnerable or simply wish to be extra cautious, let us know.
For those who’ve stayed at Polraen before and enjoyed one of Martin’s magnificent breakfasts, this might be a suggestion too far!! However, if you want to book room only in order to keep your distance, then call us to get a revised quote.
Our conservatory provides a perfect picnic room for lunch or dinner with easy access to crockery, cutlery and glassware. A fridge and microwave is available plus we can suggest recommended takeaway services from local restaurants.
So if you want to visit Cornwall but prefer to #stayathome – then feel free to ‘dine at home’ overlooking the beautiful garden. Relax and enjoy your holiday maintaining whatever social distance you’re comfortable with.
These are our thoughts for now but we will remain flexible in order to respond to changes in guidelines and the easing of restrictions.
Please call us if you have any queries or suggestions that will help you feel safer. We’re ready and waiting when it’s safe to return….in the meantime, sit back, relax and watch the video!
The Looe Valley bus and train from Liskeard to Looe make it easy for our guests to explore by public transport from the doorstep of Polraen Country House. We print our Top Ten Day Trips from Looe on the back of our breakfast menu. Whilst you relax over a coffee at breakfast with a country garden view, you can plan a day without the car, using the Looe Valley bus and train. So take a day off – there’s no need to drive!
Our suggestions have proved so popular with guests staying at Polraen Country House in the Looe Valley that we thought we’d share our recommendations with you.
Be adventurous! Why not explore Cornwall by car, bus and train? It’s rare to find hotel accommodation in Cornwall in such an idyllic rural location enjoying the convenience of both bus and train services.
Guests really appreciate our proximity to the scenic Looe Valley Line. You can stroll up the lane from Polraen Country House to Sandplace Station in about 4 minutes. Sandplace is the last stop before Looe and it takes about 5 minutes for the train to skirt the riverbank into Looe along the prettiest stretch of the Looe Valley Line. The train runs to a GWR timetable. You flag the train down as it stops on request, going back and forth on a single line track to Looe and Liskeard. From Liskeard, you can connect with mainline services across Cornwall and beyond. This makes for a perfect day trip by train to St Ives, Falmouth, Truro and Plymouth. Cheap day returns and group/family discounts make the journey easier, faster, and far more relaxing than by car. It’s less costly too (no fuel or parking charges).
In recent years, extra services have been added on the Looe Valley Line. It now provides a year round service Mon-Sat but most importantly, trains now run later of an evening. This permits our guests to extend their day trip or enjoy an evening meal in Looe, returning to Sandplace Station by train. The last service back from Looe arrives 21.41 and the Sunday service resumes from April 5. Scroll down to download a timetable.
At Sandplace in the Looe Valley, Polraen Country House benefits from Bus Route Number 73 – an hourly bus service. Plymouth Citybus 73 runs from Polperro via Looe and Sandplace through the Looe Valley to Liskeard and beyond to Pensilva up on Bodmin Moor. It stops on request right outside the hotel and honours senior citizen bus passes. If you’re privileged to carry one, then it’s an hourly free shuttle service from the hotel’s front doorstep to Looe and Polperro. Buses run til about 7 in the evening. We’re happy to assist with directions, timetables & loan Ordnance Survey maps. Scroll down to download a timetable.
Without negotiating any narrow back lanes, it’s a direct route from Polraen’s car park to the A38 via Morval on the A387. In less than 10 minutes, you’ll be on a fast road heading east to fantastic beaches at Whitsand, the Rame Peninsula and Devon or west into deeper Cornwall.
Full details and a print friendly download of our Top 10 list is available here. At Polraen, we know that a little bit of local knowledge can go a long way in making the difference between a good holiday and a great one. We are more than happy to assist you during your stay, with suggestions on things to do, places to visit and how to get there. Why not book your holiday in Looe now?
For rooms at New Year click here
In Cornwall in the winter months, you just have to scratch the surface to find there are so many things to do. Looe loves a New Year party including fancy dress and fireworks! The community spirit is ever present with many events and festivities in the run up to Christmas and New Year.
See more events at Looe Tourist Information Centre.
Of course, New Year in Looe has become famous for its fancy dress and fireworks display. If you need accommodation, check our New Year Shortbreaks page at Polraen Country House to spend New Year in Looe or do a quick availability search.
Looe’s New Year fancy dress and fireworks tradition turns the whole town into one brilliant party. You really are a bystander if you’re not in costume. There are two firework displays set off from the Banjo Pier. One at 6 pm to cater for families and of course the big one at midnight.
Looe Beach is the busy venue due to its proximity to the town but one of the best vantage points is at Rock Towers at West Looe overlooking the river mouth and bay. We recommend booking a table at a restaurant so you have somewhere in town as a base and booking taxis in advance. Of course, Polraen is the perfect place to relax if you prefer to see in the New Year quietly.
If you want to keep up with the latest information on New Year in Looe and what’s going on, we recommend you like the Love Looe Facebook page
Here’s a few ideas for an autumn shortbreak in Looe. Cornwall takes on a charm of its own in autumn when fishing villages and tourist towns take a snooze in the run up to Christmas. But there’s still lots going on. See below.
Book one of our low season shortbreaks from £75 per person for a 2 night stay including Martin’s magnificent breakfast, ensuite accommodation, convenient free onsite parking and Wifi.
But what makes an autumn short break in Cornwall special? There may be a slower pace, but there’s still lots going on. Here’s a few reasons to book an autumn hotel break to Looe.
Nov 13-19: Looe Literary Festival. World renowned authors, poets and creative thinkers will give talks in our lovely town. Guest speakers include ex British Foreign Secretary Lord David Owen and TV Science and History presenter Adam Hart Davis.
Dec 1-2: Looe Festive Weekend. Santa arrives in Looe with his reindeer; there’s a lantern procession, open air carol concert and a Santa Fun Run.
Dec 9-10: Christmas Fairs at Mt Edgcumbe and The Lost Gardens of Heligan – a perfect opportunity to find unique Christmas gifts from artisan producers of food & drink, arts & crafts with entertainment and Christmas Carolling
New Year: Looe’s fancy dress and fireworks tradition turns the whole town into one brilliant party. We have two rooms left at Polraen for a minimum 3 night stay. Of course, Polraen is the perfect place to relax if you prefer to see in the New Year quietly.
January: The Camelia’s at Mt Edgcumbe are stunning and Cornwall’s mild climate gives us an early Spring when you can visit Cornwall’s beaches and National Trust houses and gardens before the crowds.
Call us on 01503 263956 to book direct.
These special prices are not available through online travel agents. Short break prices are based on a minimum 2 night stay. Call us to purchase a gift voucher! Or check room availability below:
We’ve selected 10 Reasons to visit Looe in May and June as they’re among the best months to visit Cornwall and Looe is the perfect touring base. Come ahead of the crowds. The hedgerows are full of wild garlic and campions. If you’re quick, be dazzled by carpets of bluebells in early May. Visit historic houses when their gardens are bursting into colour. It’s also a key festival time when Looe celebrates its connection with the sea at the Looe Festival of the Sea and the Lugger Regatta. Come and savour the wonderful fish and seafood landed on Looe Quay.
Come in early May to see bluebells everywhere! They’re spectacular in the Looe Valley, especially between Sandplace and Duloe. Follow a Looe Valley Walk from Polraen and return for a light lunch or afternoon tea in the new Conservatory Tea Room & Bar now open at Polraen Wed-Sun 11 – 4 pm.
Enjoy it all ahead of the crowds – Just by avoiding the school holidays, you can escape to deserted beaches at Whitsand Bay, enjoy a leisurely lunch in some great seafood restaurants. Relax and listen to the birdsong. No queues. No stress.
As May progresses to early summer, the gardens at Lanhydrock, Cotehele, Anthony and Mt Edgcumbe become a profusion of colour. Azaleas and rhodedendrons tower over exotic herbaceous borders. Be sure to visit Caerhays Castle – as it’s only open till the end of June. And the house on the Port Eliot Estate at St Germans only opens in the early part of the summer.
Loving the Poldark TV drama? Come and see the REAL thing in Cornwall! Visit the filming locations. A walk on Bodmin Moor is guaranteed to provide a sense of solitude and amazement – this is the country for those seeking views and wild walks and a sense of history and folklore. While the familiar Poldark backdrop of the Georgian port of Charlestown harks back to the times of wreckers, smugglers and merchants, when tin and copper were loaded on to tall ships.
Join expert volunteers from the Looe Marine Conservation Group to discover where to look, how to find and identify some of the wonderful and beautiful creatures and seaweeds that inhabit Looe’s amazing rockpools. May 28th 1.30 to 3 pm on Hannafore Beach. A free event suitable for all ages. There’s no need to book.
Celebrate Looe’s connections with the sea. Alongside the Raft Race on June 4, the Festival of the Sea is an educational day of fun filled family activities and entertainment which takes place on Looe’s quayside. We show our respect for the sea and the livelihood it provides to a fishing community like Looe. So join us to celebrate the sustainable fisheries of Looe and its wonderful marine life.
With the Cornwall Wildlife Trust and Looe Marine Conservation Group, find out how crabs and lobsters are caught, have a go at mackerel line fishing and learn about the wealth of environmentally friendly seafood available in Cornwall. Chef demos, BBQ, stalls, a crabbing competition, puppet show, dancing etc Lots of marine organisations take part including the National Marine Aquarium, the Fishermens Mission, RNLI. And the heritage continues the following weekend with famous Looe Lugger festival when historic fishing vessels return to Looe.
Book a trip across to Cornwall’s only island nature reserve, just off the coast of Looe. See the seals. Spot the nesting birds. Escape to an island for a few hours……….Boat trips can be booked along the quayside and guided walks are bookable in advance via the Cornwall Wildlife Trust.
Come to Polraen Country House by train with Great Western Railway in May and June and get a complimentary cream tea in the new Conservatory Tea Room & Bar at Polraen. It’s easy to reach Polraen – just a 300 metre walk from Sandplace Station on the Looe Valley Line – a branch line from the main London-Penzance service to Liskeard. Then you can explore Cornwall using cheap day returns to St Ives, Truro, Plymouth, Falmouth or Penzance. Polraen has both bus and train links so you can leave the car behind in our car park!
Come for the Cornwall Garden Society Spring Flower Show on the stunning Boconnoc Estate near Lostwithiel April 1 and 2. This year Radio 4 will be recording Gardener’s Question Time. We try to go every year. If you need accommodation, you can book a 3 night Spring Break near Looe from £99 pp. Or come at Easter with 10% off our room rates.
Sat 6th April 2013 – an annual pilgrimage with my Mum. We were blessed with clear blue skies, lower than average temperatures but no wind chill so the weather was perfect.
Buy your ticket in advance if you want to save a £1 but the £7.50 entrance charge at the gate is well worth it. It’s a Cornish version of the Chelsea Flower Show or Hampton Court Flower Show with an emphasis on daffodils, which is no surprise at this time of year.
The backdrop for the event is amazing. Boconnoc is situated about 10 miles north of Looe and Polperro, just off the B3359 and near the A390 towards Lostwithiel. It’s one of Cornwall’s old country estates with gracious sweeping lawns, sheep grazing on pastures, Victorian follies, rhodedendron ‘trees’ and an impressive Cornish country mansion. The event itself is charming. Marquees and outside displays with lots of nurseries plying rare and exotic species. There are also more familiar plant types with alpines and rockery plants going for a song.
Amongst the ‘other’ stands were garden ornaments, solar powered fountains, antique edwardian garden implements, garden furniture, garden sculptures and pottery, garden tools. And to eat and drink of course, plenty of Cornish food and drink at very reasonable prices.
All in all, a great day. I came away with a few additional shrubs, alpines, and perennials for the Polraen Hotel garden. I always manage to find a new space for a new arrival! I think it’s best to set a budget before I go next time………… I also signed up for a monthly donation to the Cornwall Wildlife Trust while I was there. A lovely day. I’ll be going next year. The first of many ‘Things to Do‘ in and around Looe which I recommend to hotel guests and love to do myself…..
Take advantage of our April 3 nights for the price of 2 offer on double and twin rooms and enjoy a short break from £99 per person for a 3 night stay at Polraen Country House. There are so many fantastic gardens in Cornwall which are wonderful particularly in spring.
In the walking festival, alongside tried and tested favourites, such as a visit to the Duloe Beer & Cider Festival, this year’s week long programme of escorted walks from Sat 14-21 September, introduces some more eclectic interests such as foraging for edible plants along the South East Cornwall coast and seashore and a guided tour with archaeologists conducting the first archaeological dig to be carried out on the Hurlers Stone circle on Bodmin Moor since the 1930s.
The walks explore a truly diverse and beautiful rural landscape with a chance to appreciate some ‘off the beaten’ track gems. These idyllic locations are within an area of countryside in South East Cornwall along the coast from the popular fishing and seaside town of Looe to Polruan on the Fowey River, and inland across verdant pastures of the Looe River valleys running up to Bodmin Moor.
Walking of course can be a solitary pursuit but to be escorted by local experts sharing their insight and specialist knowledge in local history, wildlife, conservation and archaeology is a real bonus. Although all these walks are free of charge, many are led by experts in their field and any donations will go towards local charities or the project running the walk eg Looe Marine Conservation Group or Mapping the Sun Project.
If you need accommodation, Polraen Country House in the Looe Valley, is an ideal base for the Walking Festival. You can book bed and breakfast but with a fully licensed bar and restaurant service serving home-made dishes and blackboard specials – you have the convenience of optional evening dinner Wed- Sat. Some of the walks start from Sandplace Station on the scenic Looe Valley Train Line just 400 yards from Polraen so it is an ideal base to explore whether you come with or without the car. Double rooms are priced from £80 per room per night including Full Breakfast, free parking and Wifi. To book rooms at Polraen, check availability here
For the South East Walking Festival, download the full list of walks here
And if music rather than walking is more your cup of tea, remember the Looe Music Festival takes place in September the weekend of 27-29 September.
At our charity fundraising night at Sandplace in the Looe Valley, we raised £454.50 for Help for Heroes – the British charity providing direct, practical support to wounded, injured and sick service personnel, veterans, and their families. 1940’s crooner Andy Marshall entertained local residents during a Gourmet Bangers and Mash meal at a community based fundraising event ‘Crooning for Christmas’.
Throwing the doors open in aid of Help for Heroes, we decided to support this worthy cause for the second year running. Our hotel, Polraen Country House Hotel at Sandplace, is an ideal venue to host a community party, and we were supported by fellow Sandplace residents including Adam Grundy and Caroline Foster, (seen here with 1940s Crooner Andy Marshall, dressed as a Land Army Girl).
Planned some time ago to foster community spirit, the event brought out the best of British in the face of adversity as it couldn’t have taken place at a better time to help lift the spirits of local residents. The previous two weeks had been a frustrating time for everyone in the Looe Valley. An unprecedented combination of scheduled roadworks and a landslide in Looe following recent heavy rains had isolated communities severing bus routes and creating traffic chaos on the back lanes as we were forced to cope with ‘rat run’ detours. We’re pleased the scheduled roadworks on the A387 are now complete and the road is now fully open between Widegates and Sandplace. Not only was this event for a really worthy cause, it helped us to send out a strong message that businesses in the Looe Valley are open for business as usual, including Sunday roast lunch. We’re particularly relieved the public transport is back on track. The Looe Valley train is running and the 573 bus has resumed a service from Looe, detouring via Widegates and Morval to reach Sandplace, Duloe, St Keyne and Liskeard.
We owe a lot of thanks to Andy Marshall, 1940’s crooner, a brilliant talent with an amazing voice, who generously travelled up from St Columb Major near Newquay to Croon for Christmas at Polraen. Thanks Andy!
Once again, our Sandplace community here in the Looe Valley in Cornwall felt it was time to foster some local community spirit. So we’re throwing the doors open at Polraen Country House on Friday December 7th for a Looe Valley community fundraising night in aid of Help for Heroes. Having raised over £440 for the Help for Heroes charity last year at a similar event, this year we fancied some live entertainment so we’ll be ‘Crooning for Christmas’ with all proceeds from the evening going to ‘Help for Heroes’once again.
Why Crooning for Christmas? Well on a recent visit down to Truro for the Cornwall Food & Drink Festival, I discovered a very talented guy called Andy Marshall singing some Frank Sinatra favourites and it occurred to me that he was just the ticket for an event at Polraen Country House. Talking of tickets, at just £12 per head, the night includes a Gourmet Bangers ‘n Mash meal, with live entertainment from 1940’s Crooner Andy Marshall and a prize draw for Sunday Lunch for 2 at Polraen. Raffle tickets will also be available on the night. Tickets must be purchased in advance from Polraen (first come first served with only 40 available so please book soonest on 01503 263956).
And now to give credit where credit is due. The effort involved in organising this has been shared among a few Looe Valley residents including this brilliant poster by Adam Grundy. We don’t necessarily want it to be a ‘one off’, so along with Derek, Terry and Caroline, we’ve agreed that if it’s well supported by friends and neighbours, Martin and I are quite happy for our facilities at Polraen to be available for other such good community based causes. Sometimes just for fun and to socialise, perhaps on other occasions to discuss topics that affect our community and the Looe Valley.
We’re open to ideas. Oh and if you can’t come, please donate a raffle prize from the larder or wine rack or donate via our Help for Heroes Charity page. Hope to see you.