Access Statement

We do not describe Polraen as a ‘disabled friendly hotel‘ as none of our bedrooms are wheelchair accessible. However many features make it perfectly suited to those with ‘restricted mobility’ who can manage one flight of stairs.  If in doubt, please Call: 01503 263956

Easy Parking on Arrival

Located in the hamlet of Sandplace in the Looe Valley, 2 miles from Looe, accommodation at Polraen Country House benefits from being in a flat quiet location. Our large car park has space for 20 vehicles.  It is immediately opposite the hotel separated by a narrow B road, allowing easy access to the house and gardens.

Our rural location has no street lighting, but arrivals may pull up right outside the hotel entrance to unload luggage as the road is unrestricted. There are 2 steps to the front door with a wrought iron hand rail on the left. We offer assistance on arrival and departure to carry luggage.

Wheel Chair Access

Wheel chair access is available to public areas of the hotel on the ground floor only. The 6 metre route is via a paved incline through the garden gate to the patio. You then proceed through french doors to the lounge and conservatory/along the hall to the bar.  All bedrooms are on the first floor and there is no lift.  However, we welcome many guests who are able to climb a typical domestic staircase to the bedrooms, yet have mobility restrictions. Invariably, they find Polraen an ideal place to stay, given the ease of access.

Public Transport

Few country house hotels in such a rural setting offer both bus and train links to Looe, Liskeard and beyond. If you hold a senior citizen bus passes, you can travel free on Bus 73 which stops right outside the hotel. For full details and maps of how to reach us and details of public transport serving Polraen Country House at Sandplace, please see Directions.


Our 5 ensuite rooms are located on the first floor sharing a common landing. The wide stair case with a banister rail ascending on the right features a mezzanine landing after xx steps (17 steps in total).

Polraen Hotel Looe Cornwall

All bedrooms have wall to wall short pile carpets whilst each ensuite facility has non slip vinyl flooring. 2 superior rooms offer more spacious accommodation with beds arranged in a choice of either superking or twin configuration. These rooms also have highbacked chairs as well as window seats. All rooms have HD flat screen TVs with FreeSat service. Full facilities.

Bedding:  Duvets as standard but blankets and/or non feather pillows can be requested when booking.

Ensuite Facilities: 4 bedrooms have shower cubicles with non slip bases, requiring a small step over the perimetre into the shower. Superking/twin rooms (2): one has a large ‘double size’ shower; the other has a bath with a shower integrated with the bath taps. This  requires stepping over the bath panel into the bath in order to use the shower. Waterproof rubber bath/shower mats available on request.

Public areas

All public areas ie bar, conservatory, dining room and guest lounge are on the ground floor on one level. All rooms are carpeted with the exception of the dining room conservatory and bar which have a wooden floor. The Guest lounge  has soft leather sofas. High back chairs  available on request.

Garden: The garden is largely grassed with a large flat lawn. Extended parts of the garden feature steep slopes. Paths between flower beds are covered in medium size loose decorative stone. A paved seating area near the conservatory has wooden tables and chairs.

Food Allergies

We can cater for special diets or varying dietary requirements (vegetarian, dairy intolerant, gluten free etc). Please advise us when making a booking. Main breakfast is served at table but with self service for fruit juices and cold buffet.

Accidents and Emergencies

Nearest Minor Injuries Unit is at Liskeard (8 miles).  Main General Hospital with an A&E unit is Derriford Hospital in Plymouth (19 miles).  Nearest NHS Doctor’s surgery is in Looe, 2 miles away, operating a walk in service for visitors to the area.
Free WiFi Internet access is available.